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Service Still Speaks: A Constant in a Changing World

September 2, 2021 @ 4:00 PM - 5:00 PM


Discover how to lean on delivering the Customer Experience (CX) as part of your personal brand and business priorities in 3 key ways:

  1. Enrich your life with the 7 elements of the Customer Experience (CX) both personally & professionally. (Empathy, Delight, Initiative …)
  2. Familiarize yourself with today’s service language + communication best practices.
  3. Demystify the service stories within you, to communicate with future job leads + clients.